Privacy Policy

LLC “EXPERA” (“We», «Experasoft») is committed to respect the confidentiality and security of personal data and other information that may be received by us from users of our service.

In this regard, we offer you, as a user of the service Experasof, read this Privacy Policy (the “Policy”, “Privacy Policy”) as your full and unconditional agreement to its terms is a requirement for continued use of the Service CallTimeX..

Experasoft service includes Site, available at, software product Expera, installed on your equipment or controlled by you, as well as a range of services that we provide to you through the Site, and Software.


1.1.   This Privacy Policy informs you of how we receive, store, process, use and protect personal data and other information received from the users of the Service CallTimeX..

1.2. This Privacy Policy is directly connected with the “Use Agreement”, the terms of which you also need to consider and adopt before further use of the Service.

1.3.Using Service CallTimeX, you agree to the terms of this Policy and provide CallTimeX right to receive, store, process and use your personal data and other information, which gets underway CallTimeX your use of the Service in accordance with this Privacy Policy.

1.4. For full access to personalized service functions you need to register in the Service – to create a “Account”, providing us with complete and accurate information about yourself.

1.5. Using the basic functions of the Service, namely, accounting and analysis of working time users, by means of software products installed on the terminal equipment owned by you or you control (“workstation”). The operation of such software products is closely connected with your account and service CallTimeX. You can not use software products to abandon the use of the Service.

1.6. During use or non-use Workplace software product will create a text, graphics, audio, video or mixed materials of informational character (“Information Data”), which are then transmitted to the hardware and software systems Yaware for processing, storage and playback within Service.

1.7. If the functions of the Service CallTimeX allow you to register a new user services within your account, you agree that at the time of registration of the new user in the Service, the user has given his consent to the registration and that a new user has read and fully accepted the terms of this Privacy Policy conditions “User Agreement” and other terms of the agreements provided for the Service, the adoption of which is a prerequisite for use of the Service. Otherwise, you are entirely and solely responsible for all acts and omissions of the new user, committed by him while using the Service CallTimeX, as well as all the ensuing consequences.

1.8. We encourage you to notify each natural person who will use the workstation with preinstalled software product and interacts with your account that is set in the Workplace software products. This notification can be done before the use of individual jobs and contain a list of the main functions performed by the software product and the purpose of its use by you.

1.9. This Privacy Policy does not regulate the receipt, storage, processing, use and disclosure of personal information data, and third-party companies and organizations that are not in the possession or under the control CallTimeX, as well as individuals who are not employees of CallTimeX, even if you access the site , goods or services of those persons using the service CallTimeX.

1.10. This Privacy Policy informs you that we have a mutual right to use company logos in electronic or printed form. Mutual use of logos allows users, partners and suppliers to learn about our business relationship with you, emphasizing our commitment to improve business efficiency and commitment to the latest technologies.

  1. The information we collect, store and process

2.1. The information we collect, store and process includes contact details entered in the account registration (name, surname, email address, telephone number), billing information through which the Payment Service, messages that you share with us or other users of the Service or other information contained in this Policy.

2.2. We obtain Personal Information and data from you with our service and e-mail, but in some cases, we can get this information from other people. We only collect information that is necessary to fulfill the purposes of our relationship with you. We do not collect information that applicable law prohibits collecting. We also do not collect information in ways prohibited by this law.

2.3. Service CallTimeX directly related to obtaining information data, their subsequent storage, processing and reproduction within the framework of Account in which they are created.



3.1. Upon check-in service, we ask you to fill out a registration form and provide it some of your personal data. We use this information for further communication with you.

3.2. The purpose of collecting personal data and Information is to provide you with products and services that you have requested via the Service. We will not use Personal Information and data for purposes that are not connected with our service.

3.3. If you buy our paid for service, we ask you to fill out the order form, specifying therein the contact and financial personal data. The contact details include your name, surname and email address. Financial data contain the data used in the implementation of electronic payments (such as a credit card number and expiration date). Financial data are transmitted in encrypted form. We use this information to bill you and fulfill your orders. If we have problems with the execution of the order, we will use this information to communicate with you.

3.4. We will send you information about products, services, special offers and promotions offered by the Service. If you do not wish to receive such information from us, please let us know using the functions of the Service, or contact us by e-mail.

3.5. You can manually (using service functions) or contact us to delete your Personal Information and data. In some cases, we may not be able to do it, but we will notify you of this event. However, after the removal of such data with the service, we can not provide you with some services and you will access a service function.

  1. DATA

We do not provide your Personal Information and data to third parties without your consent, except in the following cases:

After receiving your agreement on the appropriate action with your data, if such actions and their conditions are not governed by this Policy;

If necessary, transfer of such data to fulfill your order or request;

If it is required to comply with applicable laws, performance demands and requirements of judicial, law enforcement and other government bodies.

In fact, if we believe you are violating the terms of this Policy or the User Agreement and other treaties and agreements between you and Expera


5.1. You can anytime ask us to provide you with all your personal data that is stored in the software and hardware CallTimeX. We will respond to such a request within 30 days.

5.2. If your personal details have changed or you no longer wish to use the Service CallTimeX and want to remove from the Service, and all your personal information data, you can modify, update, disable, or delete such data using the functions of the Service in your account, or by sending us an e- mail.

5.3. If your personal data, which stores and processes the service have changed, you will need to make appropriate changes in the Service and, as our use of outdated information could reduce the quality of the Services provided or make it impossible to use it you.


6.1. CallTimeX will take all reasonable precautions to protect your Personal Information and data from loss, misuse or distortion. This includes the physical, technological and software security measures. CallTimeX tries to protect such data has to transfer to the stage of their service.

6.2. However, you must understand that there is no method of transmitting data over the Internet or their subsequent storage in digital form, which will be 100% safe. Thus, despite all our efforts, we can not guarantee absolute protection from you received CallTimeX information. Also in case of loss or failure to provide you the security and confidentiality of your authorization to the Service (login and password), third parties may gain unauthorized access to your account and a personal Information and data stored in the Service.

6.3. We will keep your Personal Information and data for as long as your account is active, or the time it takes to provide you with the Service, dispute resolution and performance of our mutual agreement.

  1. Anonymous data

7.1. CallTimeX site uses cookies and other technologies to help us monitor the actions of users of the Service. Cookie, is a piece of data, automatically create a service and stored in the computer user of the Service as a single or multiple files. Cookies are individual, but does not include your Personal Information and data.

7.2. You can block cookies download to your computer at any time, but it can make you some features unavailable Service.

7.3. When using the service we receive and store data that does not identify a specific individual and are not personal: IP-address of the user, the version of the operating system, the presence or absence of the installed software, this version of the software, etc. We use this information to monitor and analyze trends, administer the Service, track users movements on the site, gather demographic and geographic information about our user databases in general. We do not link this data with personal data.

7.4. Our privacy statement contained in this Policy shall not apply to third-party cookies, and we have no access to or control over these files.


8.1. In the future, we will make changes to this Privacy Policy in connection with the expansion or change of service functions CallTimeX. We will notify you of these changes in policy by sending a message to your e-mail or by posting notices on the Site.

8.2. All made in this Policy changes will be available in the form of its new edition, available at The new version of the Privacy Policy shall become effective no earlier than 30 days from the date of notification or posting. In any case – using the Service, you acknowledge acceptance of the terms of the Privacy Policy as amended, applicable at the time of your use of the Service.

8.3. If you do not fully understand the terms of this Privacy Policy, you can, to use of the Service, please contact us to obtain the necessary clarification to you. Creating an account and / or using the Service and / or accepting the terms of this Policy in any other way, you are indicating that you have understood all the provisions of this Privacy Policy, and you receive from us to you all the necessary explanations.

8.4. If the position of different language versions of this Privacy Policy will be treated differently, priority will be version in Russian.

8.5. By this Privacy Policy, and the relationship between you and CallTimeX, arising from use of the Service, subject to the legislation of Ukraine.